Terms of service

Last updated: June 30, 2025

This Privacy Policy describes how shortdocs.ai ("we", "us", or "our") collects, uses, and shares your information when you use our website and services (the "Service"). By using shortdocs.ai, you agree to the collection and use of information in accordance with this Privacy Policy.

1.Overview

We are committed to protecting your privacy. This Policy explains:

  • What personal information we collect
  • How we use and store that data
  • How we handle uploaded documents and AI-generated summaries
  • What your rights are under applicable privacy laws

2.Information We Collect

Personal Information

When you create an account, make a purchase, or contact support, we may collect:

  • Email address
  • Account login credentials
  • Payment information (processed securely via our payment partner)
  • Any communications or support requests you send us

Usage Data

We automatically collect usage data when you access or use the Service. This includes:

  • IP address
  • Browser type and version
  • Device type and identifiers
  • Pages visited and time spent
  • Timestamps and clickstream data

Uploaded Documents

We only accept PDF files for summarization. These files may contain personal or sensitive content uploaded at your discretion.

3.How We Use Your Information

We use your data to:

  • Operate and improve our Service
  • Generate summaries of uploaded PDF documents
  • Authenticate and manage your account
  • Contact you about your account or orders
  • Comply with legal obligations

4.AI Processing and Document Handling

Use of Gemini AI

We use Google's Gemini AI platform to process your PDF uploads and generate summaries. Your uploaded files are securely transmitted to Gemini's API for processing. Gemini does not retain or use your data for training unless otherwise stated in their privacy policy. See Gemini's policy for more details.

Document Retention

  • PDF files are automatically deleted from our servers within 1 hour of summarization completion or upon successful user download, whichever comes first.
  • Summaries generated from your documents are retained indefinitely in your account, unless deleted by you.

5.Sharing Your Information

We may share your information in the following situations:

  • Service Providers: With trusted vendors (e.g., cloud hosting, analytics) who are bound by confidentiality agreements.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.
  • Legal Requirements: If required by law or subpoena, or to protect rights, safety, or property.

We do not sell or rent your personal data to third parties.

6.Security of Your Data

We use industry-standard measures, including encryption in transit and at rest, to protect your personal information and uploaded content. However, no system is perfectly secure. Please use a strong password and keep your login credentials confidential.

7.Cookies and Analytics

We may use cookies and third-party analytics tools (e.g., Google Analytics) to understand user behavior and improve the Service. You can manage cookie preferences through your browser settings.

8.Data Retention

  • PDF Uploads: Automatically deleted after 1 hour or after download.
  • Summaries: Stored indefinitely but we could change this in the future.
  • Account Data: Retained as long as your account is active. You may request deletion at any time.

9.Your Privacy Rights

Depending on your location (e.g., EU, UK, California), you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Withdraw consent for processing
  • Object to or restrict certain types of processing

To exercise any of these rights, contact us at support@shortdocs.ai.

10.Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect information from anyone under this age.

11.International Data Transfers

If you are accessing the Service from outside the United States, please note that your information may be processed and stored in countries with different data protection laws. We take steps to ensure your data remains protected under applicable legal standards.

12.Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the "Last Updated" date above. If the changes are material, we may notify you via email or the dashboard.

13.Contact Us

For any questions about this Privacy Policy or how your data is handled, please contact us: